Answers to questions regarding the order you have just received

I want to return a watch, what shoud I do?
If you are not happy with something you bought from us, we'll take it back as long as it is within 30 days of receiving it from purchasing from our we...
Mon, 2 Nov, 2020 at 3:03 PM
Can I change my purchased product for a different color/model?
Kindly observe that we do not offer a direct exchange service. If you are unsatisfied with your purchase and would like to receive a different product,...
Mon, 2 Nov, 2020 at 3:03 PM
I received the wrong order, what should I do?
In the unlikely event that you've received something you haven't ordered, please contact our Customer Support Team immediately and provide the fo...
Mon, 2 Nov, 2020 at 3:06 PM
There's something wrong with the watch received, what should I do?
Prior to shipping our watches out from our warehouse, each order undergoes final quality checks to ensure that the watch is not only in pristine condition,...
Mon, 2 Nov, 2020 at 3:10 PM
I received an incomplete shipment, what should I do?
In the unlikely event that you've received an incomplete shipment, please contact our Customer Support Team immediately and provide the following info...
Mon, 2 Nov, 2020 at 3:14 PM