Answers to questions regarding about your order

How long does it takes to process and ship the order I have placed?
All orders placed on our website between Monday to Friday are processed and shipped within 1-2 business days. Once the order has been processed and collec...
Mon, 2 Nov, 2020 at 12:35 PM
I’ve placed an order but have not received my order confirmation details
Once an order has been successfully placed on our website, an automated message with the details of your order is sent to the e-mail that was provided when ...
Mon, 2 Nov, 2020 at 12:39 PM
How can I make changes on the order I have made?
If you have accidentally made an error on your order, please contact our Customer Support Team immediately. Alterations on the order can only be processed u...
Mon, 2 Nov, 2020 at 12:43 PM
How can I cancel an order I have made?
Order cancelations can only be processed between 10PM CST from Monday – Friday. If you would like to request to have your order canceled, please contact our...
Mon, 2 Nov, 2020 at 12:46 PM