Buy, ship or return your new timepiece

Where can I buy a SPINNAKER timepiece?
Our Spinnaker timepieces can be purchased directly on our website and paid via PayPal or Credit Card upon checkout. We offer FREE worldwide shipping  to a...
Wed, 17 Jul, 2019 at 3:11 PM
What is your shipping policy?
Orders placed on our website are shipped worldwide (except Russia due to customs issues) for FREE via Express Shipping. Once an order is placed and your o...
Wed, 17 Jul, 2019 at 3:13 PM
Can I track the shipment of my order?
Absolutely! Once your order has been processed and collected by the courier for shipment, a tracking number will be sent towards the email that was us...
Wed, 17 Jul, 2019 at 3:10 PM
How do I return or exchange an item from my order?
If you are not happy with the product you have received, it can be returned to us in its unused condition. Please click here to know details of our ...
Wed, 17 Jul, 2019 at 3:15 PM
Do you ship to all countries?
Yes, we do ship globally except Russia. Please note that we unfortunately cannot ship to Russia at this time due to import restrictions there. Please c...
Wed, 7 Sep, 2016 at 12:23 PM
I’ve ordered my watch via www.spinnaker-watches.com but I haven’t received any confirmation of my order
Once you place an order, you will receive an order confirmation email with the number. If you have not received this email within 1-2 busine...
Wed, 7 Sep, 2016 at 12:25 PM
Can I change or cancel my order?
We are unable to change or cancel any orders once they have been placed due to expedient processing time at our warehouse. We recommend verifying all of...
Fri, 19 Aug, 2016 at 10:12 AM
Where can I buy a strap for my watch?
Please contact us or a Spinnaker authorized service centre or an authorised dealer , if you choose to buy extra strap or need to replace y...
Wed, 7 Sep, 2016 at 12:26 PM