In the unlikely event that you've received something you haven't ordered, please contact our Customer Support Team immediately and provide the following information.

  1. Order Number / Email Address used to place the order
  2. Image of the product that you have received
  3. Image of the watch tag that shows the model of the watch

 Our Team will investigate the matter and will respond to your inquiry within 24-48 hours.  If you have received an incorrect order, we will do our best to offer a swift solution and have it replaced.