Spinnaker Support Centre
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Knowledge base
Presale Inquiry
Answers to your questions before making an order
8
Out of stock watches
Restricted countries we don't ship to
Do we ship to PO/APO/FPO addresses?
Mode of payment we accept
Installment / Finance payment options
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Order Inquries
Answers to questions regarding about your order
4
How long does it takes to process and ship the order I have placed?
I’ve placed an order but have not received my order confirmation details
How can I make changes on the order I have made?
How can I cancel an order I have made?
Shipping Inquries
Learn how we ship your order & how to track it
7
Where do you ship from?
What couriers do you use?
Do I have to pay Import Tax or VAT?
How long does delivery take?
How can I track my order?
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Post Order Inquires
Answers to questions regarding the order you have just received
5
I want to return a watch, what shoud I do?
Can I change my purchased product for a different color/model?
I received the wrong order, what should I do?
There's something wrong with the watch received, what should I do?
I received an incomplete shipment, what should I do?
Watch Warranty
Warranty terms & how to get assistance on repairs
3
2 Year Manufacturer Warranty Conditions
How do I register my newly purchased watch for its 2-year warranty?
How can I get my watch repaired?
Watch Info
Learn more about your Spinnaker watch!
6
How to wind my Spinnaker Automatic Watch?
Is my Spinnaker Watch water resistant?
How to charge the lume of my watch?
What's the minimum and maximum wrist size of your watches?
Where can I download a copy of my watch's manual
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